In this project focused our efforts on improving user experience on activategood.org, a website that connects volunteers with volunteer opportunities. To that end, we conducted an interview study and a user study. Based on the results from those two studies, we implemented three low fidelity prototypes that encapsulate our design recommendations.
User Study: Script, Net Promoter Scores, Pain Points
Justin Smith, Ying Huang, Viralkumar Sanghavi, Prutha Sinai Khandeparker, Liang Dong
Amber Smith @ Activate Good